News & Events
The Impending Threats of AI in Cybersecurity
Anoop Anthore, VP – Cadalys Service Management
As the world of cybersecurity collides with rapid technological advancements, Artificial Intelligence (AI) stands at the crossroads. It is both a groundbreaking defense mechanism against cyber threats and a powerful tool in the hands of malicious actors. The rise of AI-powered cyberattacks presents an evolving challenge that will overwhelm unprepared organizations. Companies like IBM, Cadalys, and PagerDuty are already at the forefront,...
moreSimCorp Advances Digital Transformation with Cadalys Service Management
SimCorp Advances Digital Transformation with Cadalys Service Management
🚀 Exciting News! Cadalys, Inc. is thrilled to announce that another customer has gone live with Cadalys Service Management! SimCorp continues to expand their world-class...
moreCadalys Insights: CrowdStrike is a Stark Reminder for ITSM & ITIL Best Practices
CrowdStrike, a prominent cybersecurity firm, recently experienced a significant service outage that impacted many of its customers. This situation highlighted the critical importance of having robust IT Service Management (ITSM) and ITIL practices in place to navigate such disruptions effectively. Here’s a look at how adhering to ITSM and ITIL best practices can mitigate customer facing outages such as CrowdStrike's and help companies manage...
moreTelenet goes live on Cadalys Service Management
🚀 Exciting News! Cadalys, Inc. is thrilled to announce a recent customer that has taken Cadalys Service Management live! Telenet recently partnered with Cadalys to provide continual service improvement and service delivery to their business customers across Belgium and Luxembourg. Cadalys, working in collaboration with...
moreCadalys Welcomes Jacqueline Considine as SVP of EMEA Go-To-Market Strategy & Business Development
Cadalys proudly welcomes Jacqueline Considine as the SVP of EMEA Go-To-Market Strategy & Business Development. Jacqueline will be turbocharging our continued international expansion to meet ever-increasing demand for customers switching to...
moreCadalys participates in 2024 MCG Client Forum
Cadalys was proud to participate in the 2024 MCG Client Forum with the theme Collaboration Nation.
Cadalys is committed to improving healthcare by bringing the power of CareIQ to UM, CM and Prior Authorization processes to decrease administrative tasks and allow clinicians to practice at the top of their licenses. Ask us about partnering with MCG to bring this to the...
moreMagdalene chooses Cadalys Service Management
🚀 Exciting News! Cadalys, Inc. is thrilled to announce our partnership with Magdalene to support their innovative project in the energy sector. Magdalene, a leader in critical communications services, has won a significant contract to deliver vital solutions for their energy sector customer, and Cadalys is proud to be part of this journey.
🤝 Our collaboration with Magdalene underscores our commitment to innovation and excellence in...
moreValet Living Selects Cadalys Service Management
Native IT Service Management (ITSM) delivers a unified employee service and support experience on the Salesforce® platform. Read the full press release...
Cadalys’ Service Management solution drives technology-driven future of work strategies to empower Valet Living’s associates
January 25, 2022 - San Fransisco, CA - Cadalys a provider of purpose-built apps for the Salesforce platform, today announced that...
more5 Trends Shaping Enterprise SaaS Use in 2022
Cadalys is featured in the recent CIO Dive feature, where we highlight the role of a centralized tech stack as a competitive differentiator for companies looking to hire and retain top talent this year as one of the 5 trends shaping enterprise SaaS use in 2022.
The article features expert insights from technology leaders on how companies software buying decisions are changing as more line-of-business managers adopt tools...
moreThe 5 Biggest HR Trends of 2022
Cadalys is featured in a recent Human Resources Executive article about how HR leaders will need to adopt technology in new ways to face continuing challenges with hybrid work, vaccine mandates and the talent acquisition and retention challenges.
Find an excerpt below of Cadalys CEO Marc Friedman's insights on the role of employee onboarding in an increasingly hybrid work landscape, and...
moreCadalys Wins Salesforce Partner Innovation Award
Cadalys is honored to be named the 2021 Salesforce Partner Innovation Award winner for Healthcare & Life Sciences, recognizing our transformative work with a global healthcare services company.
Cadalys announced that it has helped a global health services company transform its business by empowering the client to deliver consistent care management and utilization management processes globally, giving clinicians, care managers and...
moreNG Healthcare Summit Keynote Session
Cadalys and Salesforce recently shared trends and insights with an audience of healthcare executives in a featured keynote session at the NG Healthcare Digital Summit event.
Check out a rebroadcast of the session featuring Dr. Sindhu Pandit, a clinical leader on the Healthcare & Life Sciences at Salesforce and Hamp Hampton, CRO of Cadalys. Learn about innovative strategies for three key areas impacting payers and providers in the...
moreCareIQ Winter '22 Product Release
Cadalys announces updates to CareIQ Suite on Salesforce AppExchange to support interoperability & clinical decision support.
The CareIQ Winter '22 product release offers several key enhancements to offer health payers and providers new ways to address technology challenges impacting their ability to deliver access to timely, quality care for members and patients.
At the core of CareIQ’s Winter ‘22 release is an integrated...
moreDreamforce 21 Featured Session
Cadalys co-presented a feature session at this year's reimagined Dreamforce 2021 event alongside Dr. Jose Quesada, VP Global Healthcare for Salesforce, titled "Improving Care with Intelligent Utilization Management". In the session, we discuss why legacy tech is not equipped to handle the present, much less the next normal, and highlight key areas where payers can thrive in the evolving landscape health plans are facing.
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moreBehavioral Healthcare Insights
Cadalys offers a fresh perspective on how technology can facilitate tighter collaboration between payers and providers in meeting critical behavioral health needs of members and patients.
Read our feature in Behavioral Healthcare Executive to learn more about strategies to adapt to...
moreAward-Winning Salesforce Apps For the Holidays
Seamless, Intelligent Cloud-Based Solutions Delivered on the World’s Most Powerful Platform
moreJoin Cadalys at HIMSS 2021, Aug 9 - 13
Cadalys is excited to sponsor this year's HIMSS 2021 Global Health Conference & Exhibition, August 9 - 13 in Las Vegas. HIMSS21 is the can't miss health information and technology event of the year, where professionals connect for education, innovation and collaboration.
As we gather in-person for the first time this year, we invite you to join us at Cadalys Booth #1724 in the Sands Expo Hall to see live demos of...
moreCigna & Cadalys Share Innovation Journey
If you missed the NG Healthcare Digital Summit in June, check out a rebroadcast of the featured keynote session, ‘A Blueprint for Integrated Health Transformation’.
Session Synopsis: ...
moreNG Healthcare Digital Summit: June 21 - 23
Join Cadalys for a feature keynote session on June 22, and network virtually with executives across the payer and provider landscape in panels and interactive discussions.
The NG Healthcare Digital Summit brings together an audience of 80+ senior healthcare leaders focused on tackling business-critical challenges and leveraging disruptive technology to drive the industry forward collaboratively.
Collectively we will be discussing...
moreCadalys Featured in CIOReview Magazine
Cadalys was selected as one of the Top 10 Most Promising Salesforce Solution Providers by CIOReview Magazine, highlighting companies in the ecosystem who are innovating and delivering unique value to customers with purpose-built solutions that address pressing business challenges.
An excerpt from the article states, "Keeping the rapid transformations in the realm of Salesforce in mind, CIOReview has compiled a list of the most...
moreBCBS Digital Innovation Symposium
A Virtual Experience Dedicated to the Blue Cross Blue Shield Community
Cadalys will join our colleagues at Salesforce, Geneia and Horizon Blue Cross Blue Shield for an action-packed day of learning and networking with peers and industry experts to discuss the latest innovations and trends in transformation, interoperability, and improving member outcomes.
The symposium will showcase the latest Salesforce conversations on future...
morePress Release: Pop Health Engagement At Scale
Combined capabilities offer critical out-of-the-box decision support and predictive analytics for health payers
January 7, 2021 - SAN FRANCISCO - Cadalys Inc, a provider of mission-critical healthcare and employee engagement apps for the enterprise, and Geneia LLC, a healthcare analytic solutions and services company that is simplifying the transition to value-based care, are partnering to provide holistic population health management...
moreCadalys Launches World-Class Onboarding
Read the full press release to learn about Cadalys' latest addition to the Salesforce AppExchange, delivering expanded capabilities for the reimagined Work.com.
Cadalys, Inc. Announces Onboarding & Reboarding App on Salesforce AppExchange, Extending the Power of Work.com
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moreCadalys Announces ITSM on AppExchange
Read the full press release to learn about our continued expansion on Salesforce AppExchange with native ITSM built on the world's most powerful platform.
Cadalys, Inc. Announces Native ITSM Solution on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace
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moreCadalys Launches All Aboard for Work.com
Our new world-class onboarding app for employees, customers and partners is now available on AppExchange as an extension of the reimagined Work.com to help teams be productive from anywhere.
Cadalys All Aboard is the latest addition to our suite of hyper-relevant employee engagement apps, delivering unified onboarding, reboarding, transfer...
moreDreamforce To You On-Demand Broadcast
Cadalys was joined by Northwest Farm Credit Services for a session on employee and customer engagement at the virtual Dreamforce To You event.
Check out a rebroadcast of the session below to learn how you can integrate service operations seamlessly on Salesforce with native ITSM informed by the ITIL® best practice framework. Clay Morscheck, VP of Technology for Northwest Farm Credit Services, a 4-time winner of the Gallup Exceptional...
moreEvidence-Based COVID-19 Workflows
CareIQ has provided this COVID-19 specific version of our Triage and UM solutions during the pandemic to help companies manage chaos and prioritize resources accordingly.
The COVID-19 pandemic is serious.
The risk of overwhelming the US Healthcare system is alarming, with only 2.8 hospital beds per 1,000 citizens. With approximately 68% of beds being occupied at any given time, this leaves only 300k beds for 330 million people. It...
moreNative ITSM for Salesforce
See how Cadalys Service Management delivers out-of-the-box ITIL workflows for a fully unified help desk experience that works seamlessly with Salesforce.
moreCadalys Expands Into APAC Region
Cadalys and SunBridge Partners announce a strategic alliance to bring employee engagement solutions to Japan and South Korea.
moreCareIQ For Digital Transformation
CareIQ was recently featured as one of Salesforce's "8 Tools To Help Businesses on Their Road To Digital Transformation" in the new all-digital, work-from-anywhere landscape.
moreSalesforce HLS Industry Summit
Cadalys presented on a panel alongside Dr. Jose Quesada, VP Global Healthcare at Salesforce, Kevin Riley, SVP & GM for Health and Life Sciences at Salesforce, and featured guest customer, Humana.
View an on-demand broadcast of the industry episode, “How Health Plans Can Improve Operational Agility With a Unified Platform”.
moreWork.com Demo Jam
Cadalys is one of just 9 partners featured in the latest Salesforce Accelerate Cohort designed to extend the Work.com platform for the workplace of today and tomorrow.
moreHealth Payer Virtual Panel
Cadalys and Geneia join Salesforce to discuss how health plans can improve operational agility and outcomes with a unified platform in a featured episode at the HLS Industry Summit.
moreNG Healthcare Digital Summit
Cadalys is a premier sponsor at the exclusive NG Virtual Healthcare Summit, bringing together leaders in digital health and transformation for executive discussions on the most relevant topics impacting today's healthcare ecosystem.
moreHLTH VRTL Digital Health Event
We’re excited to sponsor HLTH VRTL 2020! HLTH VRTL will bring together leaders from across the health ecosystem to help solve some of the industry’s largest problems and to bring to life some of the most promising opportunities to improve health.
Free tickets are available for qualified hosted buyers on the HLTH website.
moreConcierge Featured as Favorite Bolt Solution
You may be hunting around AppExchange seeking the right app to extend Salesforce, or solve that nagging challenge. But did you know AppExchange isn’t just apps? It’s an ecosystem of 5,000 ready-to-install solutions including apps, components, Bolt solutions, Lightning data and Flow solutions. All solutions are prescreened by Salesforce to reduce risk so you and your teams can start using it faster. In addition, AppExchange gives you access to...
moreSalesforce Trailblazer-Favorite Retail Apps
Looking for ways to help your retail business thrive? Jumpstart your search with the newest app guide covering retail apps on AppExchange. It’s a quick read, filled with recommendations for AppExchange apps that solve common challenges in the retail industry.
To highlight, here’s a look at the apps featured in this...
moreCadalys Listed As An AppExchange Fan Favorite
Looking for ways to help your retail business thrive? Jumpstart your search with the newest app guide covering retail apps on AppExchange. It’s a quick read, filled with recommendations for AppExchange apps that solve common challenges in the retail industry.
To highlight, here’s a look at the apps featured in this...
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