Cadalys, Inc., a provider of purpose-built applications for the Salesforce platform, has announced that Corporate One Federal Credit Union, a credit union serving credit unions for nearly 75 years, has chosen Cadalys Service Management to enhance service and support for its technology and tools. This solution will empower Corporate One's internal associates—whether working onsite, remotely, or in a hybrid setup—to access critical services anytime, anywhere.
Corporate One has long been a leader in advancing the credit union industry, offering solutions and support that drive revenue growth, member expansion, and operational efficiency. With the adoption of Cadalys Service Management, Corporate One is positioning itself for sustained competitive advantage in the years ahead.
"I talked with Cadalys several years ago and was pleased with the progress they've made on Cadalys Service Management since we last spoke. Cadalys Service Management enables us to replace our existing ITSM solution and bring all our ITIL-based workflows and a powerful CMDB to our Salesforce Service Cloud platform, enabling us to have a unified system to save money and support this solution with existing resources. We are excited to be working with Cadalys." Tim King, VP, IT Governance and Service Delivery, Corporate One Federal Credit Union
About Corporate One
We have been working to help credit unions reach their potential for more than 70 years. Our commitment to innovation, integrity and growth has helped our members realize success for their own members. That’s why we offer an unparalleled suite of services and solutions, uniquely developed for credit unions. Because we’re a credit union, too.
Our mission: Elevating and empowering credit unions to drive the financial success of the members they serve.
Our vision: Together with our CUSOs, we will grow a thriving cooperative that fosters collaboration, drives innovation, values financial strength, and delivers exceptional service for the benefit of all credit unions.
About Cadalys
With over a decade of proven experience designing and delivering superior business outcomes with AI-powered SaaS on the Salesforce platform, Cadalys has been consistently recognized for our innovation, success and value in the Salesforce ecosystem.
Cadalys Service Management™ is robust ITIL/Enterprise Service Management delivered on Salesforce and enhanced by Agentforce. It equips enterprises with unparalleled proactivity and responsiveness to handle outages of all sizes and scopes. For more details, visit www.cadalys.com.