Cadalys is excited to announce the general availability of CareIQ Version 17, marking a transformative leap from a Salesforce AppExchange solution to a comprehensive, enterprise-grade, care management platform. Designed to streamline clinical workflows across diverse healthcare ecosystems, CareIQ empowers organizations to enhance patient care, optimize operations, and scale with confidence.

Building on its proven success in Medicare and NCQA-compliant assessments, care planning, and prior-authorization automation, CareIQ Version 17 expands its capabilities across Care Management, Utilization Management, Behavioral Health, Population Health, and more.

Why CareIQ Version 17

CareIQ prioritizes clinical users at every level, from care and utilization managers to content managers and system administrators. By putting business units in control of evidence-based guidelines and regulatory policies, organizations can accelerate enhancements, reduce reliance on costly IT teams, and improve agility in a rapidly evolving healthcare landscape.

With expanded API capabilities and strategic partnerships, CareIQ integrates seamlessly with industry leaders like MCG, Salesforce, and ServiceNow (coming soon), enabling deeper collaboration and enterprise-scale innovation.

Key Enhancements in CareIQ Version 17

• API-First Development – Expanded integration capabilities allow organizations to extend CareIQ’s platform across new platforms, technologies and use cases.
• AI-Powered Intelligence – Support for leading AI solutions, including AgentForce®, NowAssist®, and custom AI models, driving smarter decision-making and automation.
• Optimized System Performance – Significant speed and efficiency improvements, reducing administrative burden so clinicians can focus more on patient care.
• Enhanced User Experience – A modernized, intuitive interface designed for seamless navigation and improved workflow efficiency.
• Expanded Content Management – Greater flexibility in managing and deploying clinical content.
• Advanced Storage & Data Management – Increased efficiency, scalability, and performance for better data handling at a lower price.
• Enhanced Prior Authorization Automation (coming soon) – Future integration with MCG’s Cite platform to streamline and automate the prior authorization process.

Redefining the Future of Care Management

CareIQ Version 17 is a game-changer for organizations looking to streamline clinical workflows, enhance efficiency, and deliver better healthcare outcomes. With this latest release, Cadalys continues to push the boundaries of intelligent, data-driven care management solutions.

For more information, visit www.cadalys.com or contact us at info@cadalys.com.