Superior business outcomes with AI-Powered SaaS

Our AI-Powered SaaS enables IT organizations and Healthcare Organizations of all sizes to deliver Efficient, enterprise-grade services.

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Award-Winning Apps


Delivering Innovation and Value on the World’s Most Powerful Platforms


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CareIQ empowers clinical professionals to operate at the top of their licensure by streamlining workflow for your care coordination teams.

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EngageIQ accelerates the ability of IT and Enterprise Services teams to deliver AI-enabled ITIL-based services.

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Customer Reviews

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Excellent ITSM tool

Cadalys being an ITIL based tool has helped us to continue to grow our best practices and policies and procedures within our IT Department. It has been a pleasure working with the Cadalys team and we look forward to implementing future product enhancements, like integrating our Tanium application into the CMDB. I would highly recommend Cadalys Service Management to any organization who is looking for a user friendly, and administrative friendly ITSM tool.

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Excellent Product with Bright Future

We have worked with Cadalys for many years and use Cadalys Service Management for incidents, problems, service requests (for multiple departments), and IT change requests. As we mature and expand our use cases for Cadalys Service Management, Cadalys is always there to listen to our ideas and help us make good architecture and design decisions that align with the long-term vision of the product and meet our business needs.

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Great People Great Product!

We teamed up with Cadalys Service Management for our Enterprise and IT Service Management needs, and it's been fantastic. They've provided top-notch, 5-star service, and their product has been spot on. Their team is quick to follow up on everything we ask. We recommend Cadalys for any service management needs you might have.

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Wonderful organization and excllent products to meet service management needs.

We engaged Cadalys Service Management to meet our Enterprise and IT Service Management needs. Cadalys has been a wonderful organization to work with and has provided us with 5-star service to say the least. Over a year down the line, I can safely say that the software has met or exceeded our needs, and their team has diligently followed up with all our requests and continue to work with us to improve our service offerings. We recommend working with Cadalys to meet any of your service management needs.

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Great IT Service Management Partner and Great Product!

We have been working with Cadalys Service Management to meet our joint customer’s IT Service Management needs. Cadalys has been a wonderful organization to work with and has provided us with 5 star implementation support. The product is meeting or exceeding our customer’s expectations and needs, and their team has been very diligent and professional. We would 100% recommend Cadalys Service Management for anyone looking for a robust and scalable ITSM solution that is Salesforce native!

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How Telenet experiences Cadalys

In our journey to become the preferred Managed Service provider for the B2B market in Belgium, Telenet B2B selected Cadalys as our ITIL-ready ITSM fundament to streamline and optimize our ICT & telco processes, working seamlessly with our Salesforce tooling. Cadalys is extremely helpful in our journey and knowledgeable. We are very happy to work with Cadalys as one of our strategic providers.

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Customers that Are Maximizing Their Outcomes on Cadalys Software

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Zing Health

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Blue Shield of California

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Oak Street Health

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Every Health

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R2i

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Multi-Bank Securities, Inc.

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Controlware

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Harmony Cares

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BlueCross BlueShield of Vermont

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Albuquerque Water Utility Authority

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Jack Kent Cooke Foundation

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Magdalene

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Meridian IT

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Hyland

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Detego Health

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Simeio

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Authenticom

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Fusion Academy

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Horizon BlueCross BlueShield of New Jersey

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SimCorp Limited

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Telenet

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Cigna

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AgWest Farm Credit

Featured Insights

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SimCorp Advances Digital Transformation with Cadalys Service Management

🚀 Exciting News! Cadalys, Inc. is thrilled to announce that another customer has gone live with Cadalys Service Management! SimCorp continues to expand their world-class...

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CrowdStrike, a prominent cybersecurity firm, recently experienced a significant service outage that impacted many of its customers. This situation highlighted the critical importance of having robust IT Service Management (ITSM) and ITIL practices in place to navigate such disruptions effectively. Here’s a look at how adhering to ITSM and ITIL best practices can mitigate customer facing outages such as CrowdStrike's and help companies manage...

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🚀 Exciting News! Cadalys, Inc. is thrilled to announce our partnership with Magdalene to support their innovative project in the energy sector. Magdalene, a leader in critical communications services, has won a significant contract to deliver vital solutions for their energy sector customer, and Cadalys is proud to be part of this journey.

🤝 Our collaboration with Magdalene underscores our commitment to innovation and excellence in...

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🚀 Exciting News! Cadalys, Inc. is thrilled to announce a recent customer that has taken Cadalys Service Management live! Telenet recently partnered with Cadalys to provide continual service improvement and service delivery to their business customers across Belgium and Luxembourg. Cadalys, working in collaboration with...

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Cadalys proudly welcomes Jacqueline Considine as the SVP of EMEA Go-To-Market Strategy & Business Development. Jacqueline will be turbocharging our continued international expansion to meet ever-increasing demand for customers switching to...

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Cadalys was proud to participate in the 2024 MCG Client Forum with the theme Collaboration Nation.

Cadalys is committed to improving healthcare by bringing the power of CareIQ to UM, CM and Prior Authorization processes to decrease administrative tasks and allow clinicians to practice at the top of their licenses. Ask us about partnering with MCG to bring this to the...

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Native IT Service Management (ITSM) delivers a unified employee service and support experience on the Salesforce® platform. Read the full press release...

Cadalys’ Service Management solution drives technology-driven future of work strategies to empower Valet Living’s associates

January 25, 2022 - San Fransisco, CA - Cadalys a provider of purpose-built apps for the Salesforce platform, today announced that...

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Cadalys is honored to be named the 2021 Salesforce Partner Innovation Award winner for Healthcare & Life Sciences, recognizing our transformative work with a global healthcare services company.

Cadalys announced that it has helped a global health services company transform its business by empowering the client to deliver consistent care management and utilization management processes globally, giving clinicians, care managers and...

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Check out our award-winning solutions today

Connect with our experts today to explore how Cadalys solutions can accelerate your path to value.