Case Studies
Cadalys serves world-class organizations across industries, and our commitment to innovation and value is illustrated in our customers' success and innovation.
Featured Customers
Zing Health
Blue Shield of California
Oak Street Health
Every Health
R2i
Multi-Bank Securities, Inc.
Controlware
Harmony Cares
BlueCross BlueShield of Vermont
Albuquerque Water Utility Authority
Jack Kent Cooke Foundation
Magdalene
Meridian IT
Hyland
Detego Health
Simeio
Authenticom
Fusion Academy
Horizon BlueCross BlueShield of New Jersey
SimCorp Limited
Telenet
Cigna
AgWest Farm Credit
Featured Case Studies
Hyland reduces Incident handling time by 75% with Cadalys Service Management™
Hyland chose Cadalys Service Management™ in part because it is a native ITSM solution built entirely on the Salesforce platform. The ability to deliver out-of-the-box ITIL® processes as part of the service delivery function, from internal help desks to customer-facing service operations, means a superior stakeholder experience delivered more efficiently.
Cigna Global Health Transforms Clinical Workflows With CareIQ for Salesforce® Health Cloud
Cigna Global Health chose Salesforce® Health Cloud with Cadalys CareIQ Care Management and CareIQ Utilization Management, Informed by MCG, to optimize clinical efficiency through streamlining, standardizing, and automating workflow processes. This transformation provides immediate access to evidenced-based decision support integrated from MCG Health’s industry-leading care guidance.
AgWest (formerly Northwest) Farm Credit Services Furthers Commitment to Employee & Customer Engagement with Cadalys Service Management
AgWest (formerly Northwest) Farm Credit Services, a 4-time winner of the Gallup Exceptional Workplace Award, which recognizes only 38 companies worldwide for excellence in employee and customer engagement, leverages Cadalys Service Management to power their Service Desk and provide a connected, seamless support experience for their employees. They chose Cadalys over alternative ITSM solutions for its native, out-of-the-box ITIL® best practice workflows, and it's simplified approach that accelerates speed-to-market, and drives ease-of-use, scalability and flexibility.
